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Power Up Your Work Practices

Standardized work practices have long been in place in many manufacturing businesses. The standard work practice concept is a part of an approach to process improvement

Performance Improvement for Critical Access Hospitals - LEAN

Communication and Coaching for HME & Homecare Leaders


Creating a Lean Wareshouse

There are many factors that can delay order processing within a HME warehouse operation. Applying lean concepts can reduce barriers - this articles provides a general overview of basic lean concepts.

Optimizing Front-End Operations

HME providers can leverage lean strategies to transform office operations by reducing wasteful practices. Using lean techniques to address common office workflow problems can lead to a decrease in associated hidden costs

  We have tools that you can use to improve operational, leadership, and overall organizational performance.

Interview - Lean Concepts (with HME Magazine)

This interview answered the question - how does a small HME business get started on a lean journey?

Creating the Lean Physician Medical Practice (recorded webinar)

This practical, how-to webinar session will clearly and succinctly provide an overview of the six proven "success steps" for implementing lean in any healthcare environment: with a special emphasis on the physician practice.
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Click Here for PPT slide deck




A Lean Perspective - The Power of Process Consistency

This article discusses and summarizes the importance of consistency - including the role of front-line leaders, accountability, and "hard-wiring" vital behaviors to ensure people follow defined processes.


Don't Let Performance Improvement Fatigue Set In

This article summarizes the importance of standard work along with a brief discussion of general process improvement principles within an office (HME or homecare) operation.

Leadership Communication:

Leadership Rounding E-Book

Lessons from Toyota

This article helped to introduce lean thinking concepts and techniques to the HME industry and it helped to launch my consulting practice in both the HME and homecare space.